Shipping and Returns
-Please allow up to one week for shipment. We ship via USPS with tracking.
-Domestic shipping and handling is a flat rate of $5, with a delivery time of 3-5 business days.
-International shipping and handling is a flat rate of $40, with a delivery time of 10-15 business days, we ship worldwide. International custom fees are the responsibility of the purchaser.
Returns and Repairs
-All items are non-refundable, exchanges are accepted for items that are the wrong size if they are unworn. Exchanges are not allowed for custom orders.
-If an item arrives damaged or is affected over time it can be shipped back for repair.
-All of our products can be polished using polishing clothes, which are always provided with all sterling silver orders and can be included upon request for plated and brass items.
Sustainability and Ethics
Here at Golden Comet Jewelry we find it important to be completely transparent about our sustainable and ethical practices.
-Silversmithing, as a form of slow fashion, is inherently sustainable! Made-to-order, long lasting creations can slowly but surely help battle the detriments of fast fashion. Our sterling silver is always recycled and is sourced from sustainable businesses.
-Our products are shipped in compostable envelopes and our packaging consists of recycled business cards,
biodegradable/recyclable stickers and reusable burlap jewelry pouches.
-Invoices are provided online to avoid unnecessary paper use.
-All of our jewelry is made with genuine gemstones, glass beads, and ceramic beads, we make sure to avoid the use of plastic at all costs.
-All sterling silver is acquired from businesses that comply with human and animal ethics laws.
-Gemstones and beads are all sourced from small ethical businesses, with transparent practices, conflict stones are never used.